Sam is the Head of Professional Services for Perigord’s software division and has overall responsibility for the successful delivery of client solutions and building strong long term partnerships with our clients. Sam has over 12 years’ experience in artwork management solutions and has been involved in a number of major global implementations in the Life Science industry.
Damien is your Key Account Manager for Europe, Damien will be your customer contact after your GLAMS system has gone live. He will schedule regular business review meetings with you and keep you up to date on new developments with GLAMS. Damien will ensure the success of your time with Perigord.
Brian is your Client Support Manager. He leads a team of dedicated support analysts in supporting clients with our Global Labelling Artwork Management System (GLAMS). Brian is focused on improving client support procedures and processes within the company. Brian holds an honours degree in computer science and has a vast knowledge of artwork services and software.
Helen is your Key Account Manager for the America’s, Helen will be your customer contact after your GLAMS system has gone live. She will schedule regular business review meetings with you and keep you up to date on new developments with GLAMS. Helen will ensure the success of your time with Perigord.
Peter is one of Perigord’s Business Analysts, he will work with you to understand your requirements for a GLAMS solution and build your system for you. Peter will map out your processes, look at where you can make improvements and then once he has built your system, he can train your users and help you along every step of the way to a successful Go Live.
Dave is on the Validation team and has 15 years experience within the Pharmaceutical and Medical Device industries. Dave will be responsible for authoring your validation deliverables, coordinating the execution of these deliverables and ensuring that you have a compliant and validated GLAMS system.
Helen is one of our Project Managers and has over 20 years experience in Project Management and is PMP and Prince2 certified. Helen is your main contact during a software implementation; she manages the schedule, organises workshops, ensures the right resources are available throughout the project, tracks the budget and ensures a smooth delivery of GLAMS to you and your business.
Tony manages requests for enhancements and system changes. He conducts regular status meetings with your Service Manager to review your system and holds face to face business review meetings with clients as required.
We have the knowledge to help you to set up best in class processes and/or improve existing processes. It is important to have your processes correct before software implementation.
Our team has over 10 years of pre-media experience to help you, and expert resources to guide you through the entire implementation process.
Our experts can provide a number of training options to suit your needs. Bronze, silver & gold packages available.
We go above and beyond for all of our clients. We are always here to help.
*If required for larger projects
Pharmaceutical
Veterinary
Nutraceutical
Medical Devices
